Support

Contact Support

admin@streeterlabs.com

Premium unlocks the following features on top of the free tier:

• Voice lessons — record your own voice narration directly in the app so your children hear the lesson in your own words.
• AI narration — generate an AI-read audio version of any written lesson.
• Lesson export — export lessons as TXT, PDF, or Word documents to keep a personal backup or share outside the app.
• Future reveals — schedule a lesson to be revealed to a child at a specific age or date (e.g., "open when you turn 18").

The free tier includes unlimited text lessons, up to four children, all age buckets, and all topics — no time limit.

Life Lessons subscriptions are managed through the Apple App Store (iOS). To cancel:

• On your iPhone or iPad, open Settings → tap your name → Subscriptions.
• Find Life Lessons in the list and tap it.
• Tap Cancel Subscription and confirm.

Your Premium access will continue until the end of the current billing period. After cancellation, your account reverts to the free tier. Voice recordings and future-reveal lessons are kept for a 30-day grace period; renewing before that window closes restores them fully.

To permanently delete your Life Lessons account and all associated content (lessons, voice recordings, and family data), email us at admin@streeterlabs.com with the subject line "Account Deletion Request" and include the email address registered to your account.

We will permanently delete your account and all data within 30 days and confirm by email when complete. Backups containing your data are purged within 90 days.

Note: account deletion is irreversible. Any content not exported before deletion cannot be recovered.

On the login screen, tap Forgot password? and enter your email address. We will send you a password reset link within a few minutes.

If you don't see the email:

• Check your spam or junk folder.
• Make sure you're using the same email address you signed up with.
• Wait a few minutes and check again — transactional emails occasionally take a moment to arrive.

If you still can't access your account, email us at admin@streeterlabs.com and we'll sort it out.

If a Monthly or Yearly subscription expires, your account immediately switches to the free tier. A 30-day grace period begins during which all Premium content (voice recordings and future-reveal lessons) is preserved.

If you renew before the grace period ends, your Premium content is fully restored. If you do not renew within 30 days, Premium-only content may be permanently removed. We will send reminder emails before and during the grace period.

Lifetime Access holders are permanently exempt — your content is retained for the life of the service regardless of any future pricing changes.

Yes. Your lessons and voice recordings are private by default and are never shared with other users or used for advertising. Specifically:

• All content is encrypted at rest (AES-256) and in transit (TLS 1.3).
• Only you and family members you explicitly add can view your lessons.
• Your content is never used to train AI models or shared with third parties beyond what is necessary to operate the service.

For full details, see our Privacy Policy.

Email us at admin@streeterlabs.com. We respond to all inquiries within one business day. To help us resolve your issue quickly, please include:

• The email address registered to your Life Lessons account.
• A brief description of the problem or question.
• Any screenshots or error messages that might be relevant.